From pricing to guest communication, from reporting to reputation management, we hand over the bulk of hotel operations to expert AI agents that can talk to each other.
ISO 27001
ISO 27701
Repetitive reporting, price checks and replies are completed in seconds.
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Processes no longer depend on a single employee’s knowledge; information lives permanently on the platform.
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Once price, allotment and contract tracking are automated, the margin for manual error drops significantly.
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The system detects anomalies and keeps your active processes under continuous watch.
Learn More: A metal-collar workforce, 24/7 →
Data security with encrypted infrastructure hosted in Türkiye and targeting ISO 27001 / 27701.
Learn More: Secure & Compliant Infrastructure Agents built specifically for tourism automate repetitive management work end to end.
Learn More: 300+ Expert Agents Agents collaborate through the A2A protocol; add modules from the store as you need them.
Learn More: 300+ Connectors Sell directly through platforms like ChatGPT and Gemini with prices connected to your PMS.
Learn More: Direct Sales
Monitors the hotel’s room, F&B and other revenues alongside expense items such as staffing, energy and procurement with real-time data, instantly showing deviations between budget and actuals by department. By analyzing the causes of deviations and updating year-end forecasts, it enables management to take cost and revenue actions on time.
A communication orchestration software that manages all of the hotel’s guest communication channels, including WhatsApp, email, web chat, social media and phone, from a single hub, understands incoming requests with AI and routes them to the right department or agent, enabling consistent, multilingual and seamless guest communication from pre-booking through post-stay.
Analyzes shift, absenteeism, overtime and performance data to identify in advance which employees are at risk of leaving. By recommending concrete actions to managers such as shift balancing, leave planning or one-on-one meetings, it helps retain experienced staff and reduce hiring costs, while also tracking probation periods.
Tracks attendance, shift and leave data in real time, showing on a single screen who is on duty, on leave or missing in each department. By instantly alerting managers to risks such as shift gaps, excessive workload or absenteeism, it keeps operations running smoothly despite staff shortages. It also tracks departmental budgets and reports on understaffing or overstaffing.
Continuously scans the rates, allotments and conditions under which the hotel is sold on tour operator websites such as TUI, Jet2, Coral and ETS, detecting deviations from contracted rates, price differences between operators and parity breaches. By also monitoring competitor hotels’ rates, it reports in which markets and periods the hotel is priced higher.
Regularly compares the hotel’s key performance indicators, such as occupancy, average daily rate, RevPAR, review score and online visibility, against a selected competitive set and the regional average. By clearly showing where the hotel is ahead of or behind its competitors, it enables management to set priorities and actions based on data, while also providing insights and simulations.
Brings together the hotel’s campaigns across Google, Meta and other ad platforms, website traffic and conversion data in one place to analyze which channel, campaign and creative actually drive bookings. By providing concrete optimization recommendations for budget allocation, targeting and content, it improves advertising efficiency and grows the share of direct sales.
Analyzes market demand, competitor rates, occupancy and booking pace to recommend the right daily rate for the hotel and instantly shows how this pricing impacts budget targets. By bringing pricing decisions together with budget and revenue goals on a single screen, it clarifies when the hotel should raise or lower its rates to reach its revenue target.
Gathers guest reviews from channels such as Google, Booking.com, Expedia, Agoda and HolidayCheck into a single dashboard, performs sentiment analysis, highlights the most complained-about and praised topics, and compares the hotel’s score with competitors. It prepares AI-powered replies in the guest’s language, ensuring fast and consistent responses.
Tracks the hotel’s revenue performance in real time by channel, market segment and room type, revealing how much is sold through each source and at what profitability. By evaluating occupancy, average daily rate and RevPAR together, it provides recommendations on pricing, channel mix and allotment decisions to maximize total revenue.
A fast start to automation with a core agent set for a single hotel.
An extended set of agents and modules for hotels scaling their operations.
A comprehensive solution for hotel chains and groups.
It acts as an orchestration operating system that sits on top of your existing systems. Being technology-agnostic, it integrates with all hospitality software.
Operational knowledge no longer depends on a single person; every process is recorded in the system in an organized, accessible way. Information now flows faster within the team, and tracking work has become much easier and safer.
With Trusapien, we now track guest reviews from every channel in a single dashboard. We respond faster, in each guest’s own language, and we can clearly see what needs improving in each department.
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